Teams use Outpost because
it's simple and it works.

Keep your emails organized. Foster better teamwork. And avoid the headaches of managing a shared inbox.

Start for free


Work better together
with assignments

You can assign new emails to specific people on your team. That way, everyone knows which messages they're responsible for and nothing slips through the cracks.

Internal notes

Internal Notes

Stay organized
with internal notes

No more sending emails about emails. Loop in your teammates, exchange notes behind the scenes, and then decide together on how best to respond—without exchanging a flurry of FWDs and CCs.

Collision alerts

Collision Alerts

See who's doing what in real time

With Outpost, you can even see who is working on an email right now. This prevents two people from replying to the same message.

Templates responses

Template Responses

Respond in seconds
with saved replies

Reply to common questions faster by building a library of template responses. This ensures that your business is sending out accurate and consistent information in every message.

Email routing rules

Email Routing Rules

Save time by letting Outpost manage emails for you

Cut down on repetitive tasks so your team can get more done. Outpost can automatically assign, archive, or reply with a template to your incoming emails. Instead of managing your inbox, your team can focus on responding to your customers and let Outpost help you stay organized.



Save customer information in one place

Save your customer email addresses, phone numbers, company names, and important notes across all mailboxes and teams. Keep customer contact information updated and easy to find for everyone, without logging into another tool.

Analytics & reporting

Analytics & Reporting

Get the insights you need to increase productivity

How long does it take to respond to an email? With Outpost, you can track email response times by mailbox, user, and date. Use analytics to be more productive while delighting more customers.

Mobile App (beta)

Mobile App (beta)

Reply to customer emails from anywhere

Are you always on the go, or out in the field? Use our mobile app (beta) so everyone can collaborate and stay in sync, no matter where you are.

Unlimited mailboxes

Unlimited Mailboxes

Manage all of your email
in one place

Outpost is like mission control for all your incoming email, no matter which email provider you use. You can see any message from any shared inbox—without logging into multiple accounts or toggling between screens. You can also control which team members have access to each mailbox.

See how a simplified shared inbox
helps every aspect of your business