Basic email isn't enough, but pricey ticketing software is overkill.
That's why businesses love using Outpost.
When your team is struggling to respond to a never-ending flood of emails, you want a tool that will help you improve efficiency without sacrificing quality. With Outpost, you can deliver excellent customer support faster and help your company succeed.
Your team and your email all in one place
Outpost is your central location for all incoming email, so you can easily see who's doing what. Plus, you'll have a full history of who responded to each customer email and what they said.
Get the insights you need
Outpost gives you a simple way to get accurate data on your team's email response times. That way, you can easily report on key metrics while demonstrating how valuable your team is.
Help your team improve, together
Need to quickly train your team to respond to customers? Give them a quick and simple way to access template responses in Outpost. That way, they can find the information they need to deliver great customer support, without having to ask for assistance.
Want help evaluating Outpost for your business?Schedule a custom demo call today >
Get practical features you need, without breaking your team's budget
- Unlimited mailboxes
- Private, internal notes
- Collision alerts
- Routing rules
- Saved templates
- Mobile app
- Email digests