Outpost Blog

How to Collaborate with Your Team on Email Replies

Email can be an incredibly powerful customer service tool—and being able to work together on emails with your team in a shared inbox…

5 Tips for Managing Your Shared Mailbox Like a Pro With Outpost

If your company uses more than one shared mailbox or team email address—and most companies do—then email problems can multiply.…

How to Scale Vacation Rental Operations During Busy Season

How do you make sure your team can scale operations during the busy season, maximizing efficiency and communicating well? We asked…

Free Download: How to Make Email Your Best Customer Service Tool

Get our free eBook so you can build a rockstar team that delights customers every time.

5 Effective Email Communication Strategies For Businesses

Email is one of the biggest culprits when it comes to poor communication in the workplace. That makes it a good place to start in your…

Should You Use Google Groups As a Collaborative Inbox?

Is your team considering Google Groups as a team inbox? Are you making your case for why Outpost is a better choice? Here’s what you…

Free Business Email Account: What Are the Pros and Cons?

It’s hard to resist the allure of a free business email account, but is that best for your business? We will tell you all you need to…

5 Tips to Improve Your Company’s Internal Communication Flow

Entrepreneurs and small businesses can improve business performance and potentially save thousands of dollars by improving internal…

5 Team Email Problems That Hurt Productivity (And How to Fix Them)

Fortunately, many of the problems businesses encounter when it comes to better managing their team email systems are near-universal.…

5 Tips to Get the Most From Your Email Management Software

Email can be an incredible communication tool if leveraged effectively. See how email management software can help you get the most out…

12 Customer Satisfaction Quotes from Experts

What do real customer service experts say you should do to increase customer satisfaction and loyalty? Here’s what they told us.