Outpost Blog

Should You Use Google Groups As a Collaborative Inbox?

Is your team considering Google Groups as a team inbox? Are you making your case for why Outpost is a better choice? Here’s what you…

Free Business Email Account: What Are the Pros and Cons?

It’s hard to resist the allure of a free business email account, but is that best for your business? We will tell you all you need to…

5 Tips to Improve Your Company’s Internal Communication Flow

Entrepreneurs and small businesses can improve business performance and potentially save thousands of dollars by improving internal…

Free Download: How to Make Email Your Best Customer Service Tool

Get our free eBook so you can build a rockstar team that delights customers every time.

5 Team Email Problems That Hurt Productivity (And How to Fix Them)

Fortunately, many of the problems businesses encounter when it comes to better managing their team email systems are near-universal.…

5 Tips to Get the Most From Your Email Management Software

Email can be an incredible communication tool if leveraged effectively. See how email management software can help you get the most out…

12 Customer Satisfaction Quotes from Experts

What do real customer service experts say you should do to increase customer satisfaction and loyalty? Here’s what they told us. 

How to Measure and Increase Customer Satisfaction

Improving customer service isn’t just a feel-good thing. Happy customers drive revenue. Conversely, bad service can decrease profits.

Email Overload? Clear Your Inbox With This Unknown Secret

If you’re like most people who use email for work, chances are your inbox is packed. However, you don’t need to deal with—or…

3 Habits for Managing and Coaching High Performing Teams

High-performance coaching marries the best of management and coaching practices for the benefit of the employee and the business. Great…

10 Tips for a Better Contact Us Page on Your Website

The contact us page on your business's website should convert 100 percent of visitors, meaning that visitors should be able to easily…