Outpost Blog

What Generic Email Address Should Your Shopify Store Use? We Analyzed Over 100,000 Stores to Find Out

Generic Shopify email addresses, like info@, are great for teams managing multiple inboxes. But which ones should you use? Read our…

How to set up a Google Groups Collaborative Inbox + Pro Tips

Improve your ability to used shared email with our guide on how to set up a Google Groups collaborative inbox. Upgrade your teams'…

Gmail Shared Inbox: Your Sharing Options Explained

Most businesses have at least one group email address like info@mycompany.com and sharing that Gmail inbox with multiple employees can…

Free Download: How to Make Email Your Best Customer Service Tool

Get our free eBook so you can build a rockstar team that delights customers every time.

How One Nonprofit Uses Outpost to Manage Their Shared Inbox

Find out how one nonprofit organization increased their productivity and reduced email response times by up to two days with Outpost.

Using a Shared Inbox Can Make Your Team More Productive

Setting up a few specific inboxes is the first step to getting organized and delegating email tasks with confidence. Here's how to…

Top 3 Tools for Live Chat for Small Business

Are you looking to add live chat to your business’s customer support touchpoints, but don’t want a full-stack, high-dollar,…

Does Thunderbird Have a Unified Inbox for Teams?

If you or your team use Thunderbird, Mozilla’s desktop email client, you might be interested in creating a unified inbox to manage…

What Are the Pros and Cons of an Office 365 Shared Mailbox?

Here’s what you need to know about the pros and cons of using Outlook 365 as a shared mailbox, plus some ways to augment Office 365…

What Is a Shared Mailbox?

Using a shared mailbox in Microsoft’s Office 365 can be a way to have more eyes on the same email messages and allow team members to…

Outpost Customer Stories

Accolution Simplified Their Firm’s Email and Increased Efficiency “The setup is fabulous. It’s just way easier. When we…