Outpost Blog

5 Nonprofit Communications Tips For Times of Crisis

For nonprofits, effective communication in a crisis is crucial. Not only to encourage those that rely on your services but for donors,…

How Remote Teams Can Excel with a Shared Inbox

If your team is struggling to manage shared email addresses when working remotely, a shared inbox solution can help you improve…

How a Shared Inbox Saves 40 Hours a Month for This Vacation Rental Company

See how EMR Vacation Rentals increased bookings, improved email productivity, and realized higher customer satisfaction—thanks to the…

Free Download: How to Make Email Your Best Customer Service Tool

Get our free eBook so you can build a rockstar team that delights customers every time.

How to Get the Most Out of a Shared Email Account

A shared mailbox, or shared email account, allows your team to work in a single inbox at the same time, sending and receiving emails…

Coronavirus Impact: Asking Your Team to Work From Home? 13 Must-Have Tips and Tools for Managing Remote Teams

Coronavirus and the need for social distancing are having a major impact on the global workforce. If you’re one of the many companies…

What Generic Email Address Should Your Shopify Store Use? We Analyzed Over 100,000 Stores to Find Out

Generic Shopify email addresses, like info@, are great for teams managing multiple inboxes. But which ones should you use? Read our…

How to set up a Google Groups Collaborative Inbox + Pro Tips

Improve your ability to used shared email with our guide on how to set up a Google Groups collaborative inbox. Upgrade your teams'…

Gmail Shared Inbox: Your Sharing Options Explained

Most businesses have at least one group email address like info@mycompany.com and sharing that Gmail inbox with multiple employees can…

How One Nonprofit Uses Outpost to Manage Their Shared Inbox

Find out how one nonprofit organization increased their productivity and reduced email response times by up to two days with Outpost.

6 Steps to Writing a Professional Email Response

Email is one of the best ways to communicate with customers—but it's important to get it right. Here's how to send great emails that…