Outpost Blog

How One Nonprofit Uses Outpost to Manage Their Shared Inbox

Find out how one nonprofit organization increased their productivity and reduced email response times by up to two days with Outpost.

6 Steps to Writing a Professional Email Response

Email is one of the best ways to communicate with customers—but it's important to get it right. Here's how to send great emails that…

Using a Shared Inbox Can Make Your Team More Productive

Setting up a few specific inboxes is the first step to getting organized and delegating email tasks with confidence. Here's how to…

Free Download: How to Make Email Your Best Customer Service Tool

Get our free eBook so you can build a rockstar team that delights customers every time.

Top 3 Tools for Live Chat for Small Business

Are you looking to add live chat to your business’s customer support touchpoints, but don’t want a full-stack, high-dollar,…

Does Thunderbird Have a Unified Inbox for Teams?

If you or your team use Thunderbird, Mozilla’s desktop email client, you might be interested in creating a unified inbox to manage…

What Are the Pros and Cons of an Office 365 Shared Mailbox?

Here’s what you need to know about the pros and cons of using Outlook 365 as a shared mailbox, plus some ways to augment Office 365…

What Is a Shared Mailbox?

Using a shared mailbox in Microsoft’s Office 365 can be a way to have more eyes on the same email messages and allow team members to…

Outpost Customer Stories

Accolution Simplified Their Firm’s Email and Increased Efficiency “The setup is fabulous. It’s just way easier. When we…

How to Collaborate with Your Team on Email Replies

Email can be an incredibly powerful customer service tool—and being able to work together on emails with your team in a shared inbox…

5 Tips for Managing Your Shared Mailbox Like a Pro With Outpost

If your company uses more than one shared mailbox or team email address—and most companies do—then email problems can multiply.…