Outpost Blog

Is Front’s Shared Inbox the Best Option for Your Team?

Is Front's shared inbox really the best communication option for your team, or is there a better alternative? Your answers to these 3…

How to Use Shared Inbox Rules to save time and get organized

Learn how to use rules in your shared inbox to automatically organize your email, assign emails for follow-up, and send the right reply…

How This Retailer’s Email Response Time Dropped from 2 Days to 20 Minutes with a Shared Inbox

A shared inbox not only improves customer service and recovers lost sales, but it leads to improved internal communication and…

Free Download: How to Make Email Your Best Customer Service Tool

Get our free eBook so you can build a rockstar team that delights customers every time.

5 Nonprofit Communications Tips For Times of Crisis

For nonprofits, effective communication in a crisis is crucial. Not only to encourage those that rely on your services but for donors,…

How Remote Teams Can Excel with a Shared Inbox

If your team is struggling to manage shared email addresses when working remotely, a shared inbox solution can help you improve…

How a Shared Inbox Saves 40 Hours a Month for This Vacation Rental Company

See how EMR Vacation Rentals increased bookings, improved email productivity, and realized higher customer satisfaction—thanks to the…

How to Get the Most Out of a Shared Email Account

A shared mailbox, or shared email account, allows your team to work in a single inbox at the same time, sending and receiving emails…

Coronavirus Impact: Asking Your Team to Work From Home? 13 Must-Have Tips and Tools for Managing Remote Teams

Coronavirus and the need for social distancing are having a major impact on the global workforce. If you’re one of the many companies…

What Generic Email Address Should Your Shopify Store Use? We Analyzed Over 100,000 Stores to Find Out

Generic Shopify email addresses, like info@, are great for teams managing multiple inboxes. But which ones should you use? Read our…

How to set up a Google Groups Collaborative Inbox + Pro Tips

If you’re trying to share Gmail for a team email like info@ or support@, a Google Groups collaborative inbox can help solve that…