Outpost Blog

How to Unsend an Email (and Avoid Email Mistakes in the First Place)

Can you come back from an email mistake and unsend an email? The short answer? Sometimes. The longer answer? There are several things…

How Transparency in the Workplace Can Improve Productivity

No matter the size of your team, no one likes to be left in the dark. But how transparent do you need to be so that everyone can do the…

How to Use Collaborative Email to Convert Your Pre-Sale Leads

Want to convert more pre-sale leads? Consider using collaborative email. Not only will your team send better emails, but they’ll also…

Free Download: How to Make Email Your Best Customer Service Tool

Get our free eBook so you can build a rockstar team that delights customers every time.

The 4 Most Common Email Problems (and How to Fix Them)

Email is integral to the workplace—but managing your email can be hugely time-consuming and frustrating. Here are the four most…

Should You Aim for Inbox Zero?

Let's face it: The constant stream of emails we all face can feel overwhelming. But, is striving for inbox zero the answer? Here's how…

Do Your Email Subject Lines Matter?

Does it matter what you type in the subject line of an email you send to your customers? Here's why your email subject lines matter,…

Email Security Best Practices to Avoid Password Hacks in Gmail

Just as you want your home, vehicle, and devices to be safe, email security best practices help you keep your inbox out of the grips of…

QUIZ: Which Leadership Skills Do You Need to Improve? [With TED Talk Results]

How do you learn to delegate work, inspire your employees, and create a positive workplace culture where your team feels heard and…

Managing Up: How to Get Your Team on Board With New Technology

Any time you want to adopt new technologies or tools for your business or team, how you go about getting your team on board can make or…

How to Reduce Customer Service Email Response Times to One Hour or Less

Email response times for your own inbox can be tough enough to tame, but a bigger challenge awaits. Your organization can no longer…