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When an email is sent to you but the address doesn’t match one of your organization’s addresses—that’s considered a wildcard or catch-all email account. Here are the pros and cons of having one.
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Collecting customer feedback helps ensure that your current customers are happy—and can help attract new customers. Here’s how to get the feedback you need.
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How old is the oldest email sitting in your inbox? If you’re uncomfortable with the answer, you might want to consider celebrating Email Debt Forgiveness Day this year.
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Do you run a vacation rental business? If so, you probably communicate with guests (and potential guests) via email. Here’s why avoiding typos is vital when it comes to your email communication.
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Until now, no modern email client has figured out how to let you search through all your inboxes to find emails. So, we built our Advanced Search feature in Outpost.
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Should you have an autoresponder for your business? They can be a great customer service tool—but it’s important to avoid several key pitfalls.
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When your customers email you with a question or issue, presenting a clear, quick, and unified response is important. Here’s how collision alerts can help.
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Different organizations approach customer service in different ways—and each business has different needs and priorities. Here’s how to choose the best customer service software for your business.
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You need to manage email as a group through dedicated customer service email management software. But, there are a lot of options—so here’s how to choose one that’s right for your business.
![Vacation Rentals: Be Efficient, Save Time, and Grow [Webinar]](https://s3.amazonaws.com/pas-wordpress-media/content/uploads/2019/07/02215141/Vacation-rental-growth-webinar.jpg)
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Want to grow, be more productive, and improve your vacation rental business? Check out this recorded webinar for useful strategies and tips for growth.