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High-performance coaching marries the best of management and coaching practices for the benefit of the employee and the business. Great managers excel at setting clear expectations, planning, and leveraging processes. Great coaches are good at helping others exceed expectations, innovating, and developing talents into reliable strengths. When you blend both, you set yourself and your company up for long-term success.
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How old is the oldest email sitting in your inbox? If you’re uncomfortable with the answer, you might want to consider celebrating Email Debt Forgiveness Day this year.
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Finding tools and developing skills that increase efficiency is one of the keys to growth. Learning effective delegation skills is a great place to start.
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Wondering how to stay focused at work? It can be incredibly difficult with so many things competing for our attention. Here are 15 tips, tricks, and tools to try out.
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An out of office reply lets you leave your email behind when you leave the office. Here are some of the best out of office messages, with templates.
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What’s the best way to open an email to your colleagues, your boss, or someone else in your professional circle? It turns out it’s less about their role, and more about how they communicate and the culture you’re trying to create. Here are some of the best email greetings for work, and how to approach professional emails.
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Customer service teams deal with difficult, sometimes emotional situations. That’s where a good dose of internal radical candor can strengthen your team communication and improve service.
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Sending a thank you email should be simple, right? It can be, but thanking customers and colleagues through email has some nuances. Here’s how to write a thank you email—and when saying “thank you” via email isn’t the right tactic at all.
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You’re writing an important email to your boss, and it has to be good. You want the subject of your email to be taken seriously. You want a quick response. And, you want to approach the subject with the right amount of professionalism. Here’s how to write an email to your boss that hits these notes.
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No matter the size of your team, no one likes to be left in the dark. But how transparent do you need to be so that everyone can do the best version of their job? Here’s why transparency in the workplace matters, and how it can improve productivity.