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The Best Email Greetings to Use at Work
What’s the best way to open an email to the people you work with? Here are 8 questions to help you identify the best email greeting for work.
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How to Write an Effective Out of Office Message + Examples
A well-written out-of-office reply is vital to keep customers informed. Learn to write an effective out-of-office email with these examples.
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How to Create an Effective Email Voice and Tone Guide
Is your business communicating with email the right way? Here’s how to ensure all email is the best reflection of your brand with a voice and tone guide.
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Coronavirus Impact: Asking Your Team to Work From Home? 13 Must-Have Tips and Tools for Managing Remote Teams
Coronavirus and the need for social distancing are having a major impact on the global workforce. If you’re one of the many companies asking your employees to work from home until the dust settles, then it’s important to make sure it’s a smooth transition. There are several considerations you want to make, including equipment needs, […]
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3 Habits for Managing and Coaching High Performing Teams
High-performance coaching marries the best of management and coaching practices for the benefit of the employee and the business. Great managers excel at setting clear expectations, planning, and leveraging processes. Great coaches are good at helping others exceed expectations, innovating, and developing talents into reliable strengths. When you blend both, you set yourself and your company up for long-term success.
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How to Celebrate Email Debt Forgiveness Day
How old is the oldest email sitting in your inbox? If you’re uncomfortable with the answer, you might want to consider celebrating Email Debt Forgiveness Day this year.
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10 Delegation Skills That Will Help Your Business Grow Faster
Finding tools and developing skills that increase efficiency is one of the keys to growth. Learning effective delegation skills is a great place to start.
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How to Stay Focused at Work: 15+ Tips, Tricks, and Tools
Wondering how to stay focused at work? It can be incredibly difficult with so many things competing for our attention. Here are 15 tips, tricks, and tools to try out.
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How to Improve Your Customer Service Using Radical Candor
Customer service teams deal with difficult, sometimes emotional situations. That’s where a good dose of internal radical candor can strengthen your team communication and improve service.
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How to Write a Thank You Email
Sending a thank you email should be simple, right? It can be, but thanking customers and colleagues through email has some nuances. Here’s how to write a thank you email—and when saying “thank you” via email isn’t the right tactic at all.