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What’s the best way to open an email to your colleagues, your boss, or someone else in your professional circle? It turns out it’s less about their role, and more about how they communicate and the culture you’re trying to create. Here are some of the best email greetings for work, and how to approach professional emails.
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Customer service teams deal with difficult, sometimes emotional situations. That’s where a good dose of internal radical candor can strengthen your team communication and improve service.
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Sending a thank you email should be simple, right? It can be, but thanking customers and colleagues through email has some nuances. Here’s how to write a thank you email—and when saying “thank you” via email isn’t the right tactic at all.
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You’re writing an important email to your boss, and it has to be good. You want the subject of your email to be taken seriously. You want a quick response. And, you want to approach the subject with the right amount of professionalism. Here’s how to write an email to your boss that hits these notes.
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No matter the size of your team, no one likes to be left in the dark. But how transparent do you need to be so that everyone can do the best version of their job? Here’s why transparency in the workplace matters, and how it can improve productivity.
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Every communication–even the most routine one–is part of your company’s overall presentation. So, is your business being presented the right way with every sent email? Here’s how to make sure all your email is the best reflection of your brand: by creating an email voice and tone guide.
![QUIZ: Which Leadership Skills Do You Need to Improve? [With TED Talk Results]](https://s3.amazonaws.com/pas-wordpress-media/content/uploads/2018/09/25203251/leadership-quiz.jpg)
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How do you learn to delegate work, inspire your employees, and create a positive workplace culture where your team feels heard and respected? Take this short quiz to find out what leadership skills you should focus on building, and get matched with a TED Talk that will help you lead your team better.
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Any time you want to adopt new technologies or tools for your business or team, how you go about getting your team on board can make or break your success. First, it’s about helping management understand why a new tool is worth the investment. Then, it’s about getting your team on board.
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Customer satisfaction matters—but satisfied customers aren’t always loyal customers. What does it take to build loyalty? It’s all about building an emotional connection between your business and your customers, and here’s how to do it.
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How casual is too casual for workplace communication—even when you’re just messaging your coworkers? What is the appropriate business email etiquette?