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12 Customer Satisfaction Quotes from Experts
What do real customer service experts say you should do to increase customer satisfaction and loyalty? Here’s what they told us.
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What do real customer service experts say you should do to increase customer satisfaction and loyalty? Here’s what they told us.
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Customer appreciation creates customer loyalty—so if your customers don’t feel appreciated, they may do business elsewhere. Here are 6 ways to show that you care about your customers.
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Collecting customer feedback helps ensure that your current customers are happy—and can help attract new customers. Here’s how to get the feedback you need.
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Finding tools and developing skills that increase efficiency is one of the keys to growth. Learning effective delegation skills is a great place to start.
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When your customers email you with a question or issue, presenting a clear, quick, and unified response is important. Here’s how collision alerts can help.
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Even the best business will receive a bad review at some point. What matters is not that you received a bad review, but how you and your team respond.
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Taking the time to listen to customer feedback and improve can be the step that turns good businesses into great businesses.
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Any time you want to adopt new technologies or tools for your business or team, how you go about getting your team on board can make or break your success. First, it’s about helping management understand why a new tool is worth the investment. Then, it’s about getting your team on board.
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Healthcare providers are increasingly being asked by patients to use email to communicate. For doctors and patients, email communication and collaboration can not only be allowed but encouraged, as long as you know the rules and your email tool follows them. Here’s what you need to know to be HIPAA compliant.