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What is a shared mailbox? A shared mailbox, or shared email account, allows your team to work in a single inbox at the same time, sending and receiving emails from the same email address. This is great for companies that need to answer customer emails and want to publish email addresses like info@ or sales@… Read more »
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If you’re trying to share Gmail for a team email like info@ or support@, a Google Groups collaborative inbox can help solve that problem. With a collaborative inbox in Google Groups, you can assign emails to team members, just like a task. And, just like tasks, you can “resolve” emails when they are complete. Using… Read more »
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Most businesses have at least one group email address like info@mycompany.com and sharing that Gmail inbox with multiple employees can help ensure that customers always get a timely response. While Google itself doesn’t offer an official way to create a shared inbox in Gmail, you have a few options to solve the problem of managing… Read more »
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There’s a better way to handle your customer email. We created Outpost to help you manage your company email better, and we want you to be the first to try it out.