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Coronavirus and the need for social distancing are having a major impact on the global workforce. If you’re one of the many companies asking your employees to work from home until the dust settles, then it’s important to make sure it’s a smooth transition. There are several considerations you want to make, including equipment needs,… Read more »
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Generic Shopify email addresses, like info@, are great for teams managing multiple inboxes. But which ones should you use? Read our study to find out.
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Find out how one nonprofit organization increased their productivity and reduced email response times by up to two days with Outpost.
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Email is one of the best ways to communicate with customers—but it’s important to get it right. Here’s how to send great emails that keep customers happy.
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If you or your team use Thunderbird, Mozilla’s desktop email client, you might be interested in creating a unified inbox to manage multiple email addresses in a clean, organized view.
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Until now, no modern email client has figured out how to let you search through all your inboxes to find emails. So, we built our Advanced Search feature in Outpost.
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Outpost’s new routing rules feature offers huge time savings when it comes to email management, so you can cut down on those repetitive tasks and focus on quicker, better replies to your prospects and customers—and a better overall customer experience.
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Up until now, you’ve only been able to use Outpost with Gmail, G Suite, or Office 365 email accounts. Our newest update has made Outpost available to any team using any email service provider. It’s an exciting new development, and we can’t wait to see your team use Outpost to manage your shared inboxes.
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Outpost is built to make your team more collaborative and productive with email and is cheaper than most of Zendesk’s pricing plans. Here’s why Outpost is a great Zendesk Inbox alternative, and how it can help your customer service team.
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Your ability to fulfill orders or respond to questions and problems in a timely manner directly impacts your reputation, reviews, and new or repeat business. Here’s how Outpost’s new Analytics feature can help you and your team respond to emails more efficiently.