Celeste Peterson

Celeste is the supervisor of the Customer Advocacy team at Palo Alto Software. She is also inspired by the experiences she has fundraising for nonprofits, teaching dance, sewing, and being a mom.

Outpost Posts Written By Celeste Peterson

Posted November 15, 2017 by Celeste Peterson

How to Use Your Superpowers for Better Communication With Customers

No matter how successful your business is, you are bound to cross paths with irate, irrational, or just plain mean customers once in a while. Here’s how to use your “customer service superpowers” to turn the interaction around.