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What Is a Shared Mailbox?
Using a shared mailbox in Microsoft’s Office 365 can be a way to have more eyes on the same email messages and allow team members to work more productively and efficiently.
Anthony St. Clair
Anthony St. Clair is a business copywriter, author of the Rucksack Universe travel fantasy series, and a craft beer writer specializing in Oregon. Learn more at anthonystclair.com.Outpost Posts Written By Anthony St. Clair
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How to Collaborate with Your Team on Email Replies
Email can be an incredibly powerful customer service tool—and being able to work together on emails with your team in a shared inbox is the best way to take advantage of this.
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How to Scale Vacation Rental Operations During Busy Season
How do you make sure your team can scale operations during the busy season, maximizing efficiency and communicating well? We asked experts and fellow vacation property owners and managers for their advice.
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Should You Use Google Groups As a Collaborative Inbox?
Is your team considering Google Groups as a team inbox? Are you making your case for why Outpost is a better choice? Here’s what you need to know.
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Free Business Email Account: What Are the Pros and Cons?
It’s hard to resist the allure of a free business email account, but is that best for your business? We will tell you all you need to know!
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How to Measure and Increase Customer Satisfaction
Improving customer service isn’t just a feel-good thing. Happy customers drive revenue. Conversely, bad service can decrease profits.
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Email Overload? Clear Your Inbox With This Unknown Secret
If you’re like most people who use email for work, chances are your inbox is packed. However, you don’t need to deal with—or keep—all these emails. There is, in fact, a simple yet underused secret to clearing your inbox. Put it to work today, and you can make email easier to use—while not losing access to emails you need to retain.
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10 Tips for a Better Contact Us Page on Your Website
The contact us page on your business’s website should convert 100 percent of visitors, meaning that visitors should be able to easily get in touch or find information about your company.
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Graymail: Stop Sending It and Spend Less Time Clearing Your Inbox
Graymail. It’s not spam—but it’s not exactly email you’re excited to receive. Here’s how to make sure your business isn’t sending graymail.
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A Guide to Wildcard and Catch All Email Accounts
When an email is sent to you but the address doesn’t match one of your organization’s addresses—that’s considered a wildcard or catch-all email account. Here are the pros and cons of having one.