Outpost Blog

You don’t need multiple channels to provide great customer service. Prioritize efficiency, personal service, and solid communication by starting with email.

5 Ways to Make Email Your Best Customer Service Tool

You don’t need multiple channels to provide great customer service. Prioritize efficiency, personal service, and solid communication by starting with email.

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Introduction to Shared Email Templates — Your Options Explained

Responding to similar emails and collaborating with your team can be a challenge. Which is why you may want to utilize shared email…

Kentucky’s Small Business Development Center Helps More Businesses Faster with Outpost

Inefficient email communication can be disastrous. See how the Kentucky SBDC upgraded their email collaboration to help more businesses…

14 Best Accounting CRM Software Options for Your Firm

A CRM is a great tool for keeping your accounting clients happy. But which one is right for your firm and do you really need one? Let's…

5 Tips for Managing Your Shared Mailbox Like a Pro With Outpost

If your company uses more than one shared mailbox or team email address—and most companies do—then email problems can multiply.…

How to Pick the Best Customer Service Software for Your Business

Different organizations approach customer service in different ways. Here's how to choose the best customer service software for your…

Are Email Disclaimers Necessary?

If you’re growing a new business, it’s important to understand what email disclaimers are trying to achieve, and whether or not…

How Accounting Firms Can Effectively Reply to Client Emails

Here are 5 tips we recommend to help your team respond to more client emails, be more efficient, and focus on billable work.

How This Accounting Firm Simplified Email and Increased Efficiency With Outpost

Learn how this online accounting firm turned email into their strongest productivity, collaboration and onboarding tool with Outpost.