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How This Accounting Firm Simplified Email and Increased Efficiency With Outpost
Learn how online accounting this online accounting firm, turned email into their strongest productivity, collaboration and onboarding tool with Outpost.
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How to Organize Your Inbox With Tags
Email tags and labels are far superior to using a folder system to organize your emails. Learn how to make the most of tags and reclaim your inbox.
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How (and Why) to Warm Up Your Emails
Most of us write business emails in a style that sounds a lot less friendly than we might realize. Here’s how to warm up your customer email communication.
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Sharing Passwords Hurts Your Business—Do This Instead
Sharing passwords can hurt your business and puts your operation at risk. Here’s a better way to collaborate via email without sharing email passwords.
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How to Respond to Rude Emails From Angry Customers
Rude emails are an unfortunate part of online customer service. Learn how to respond and turn angry customers into your best advocates with our proven tips.
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5 Ways to Make Email Your Best Customer Service Tool
You don’t need multiple channels to provide great customer service. Prioritize efficiency, personal service, and solid communication by starting with email.
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How to Clean Up Your Inbox in Under an Hour
Your inbox is a mess. That’s okay—because, in an hour or less, your email accounts are going to be in much better shape. Here’s how to do it.
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CRM or Shared Inbox — What’s the Best Solution?
CRMs are a great tool for teams looking to juggle multiple communications channels and clients, but is it right for your business? Read on to find out.
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10 Skills Every Project Manager Should Have in 2020
Being a project manager means balancing a diverse set of skills, people and stakeholders. Find out what skills you need to be a successful manager in 2020.
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How GroceryHero Canada fights COVID-19 with Outpost
GroceryHero Canada was growing rapidly, and needed to quickly solve the pain of a high-volume inbox and confusing email threads. They turned to Outpost, and immediately found what they were looking for: a shared inbox that helped them focus on email and improve team collaboration. Before Outpost: With Outpost: Too many confusing email threads Disorganized… Read more »
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