The 4 Best Customer Service Email Management Software Options
You need to manage email as a group through dedicated customer service email management software. But, there are a lot of options—so here's how to choose one that's right for your business.
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How to End Business Emails Professionally With Examples
How should you be ending your business emails? Do your sign-offs and closing statements matter? Here's why they do and how to write…
How to Answer Emails Professionally in 6 Easy Steps
Email is one of the best ways to communicate with customers—it's important to get it right. Here's how to send a professional email…
The Best Email Greetings to Use at Work
What’s the best way to open an email to the people you work with? Here are 8 questions to help you identify the best email greeting…
Free Download: How to Make Email Your Best Customer Service Tool
Get our free eBook so you can build a rockstar team that delights customers every time.
How to Quickly Send High-Quality Replies to Customer Emails — On-Demand Webinar
Learn how to turn email into a fast, easy and high-quality customer service tool with Outpost. Read the transcript or watch the…
How to Write an Effective Apology Email — 2021 Email Response Guide
Mistakes happen. Sooner or later, you will have to send a solid apology email. Here's how to write one, and a template to get you…
How to Write an Effective Out of Office Message + Examples
A well-written out-of-office reply is vital to keep customers informed. Learn to write an effective out-of-office email with these…