The 4 Best Customer Service Email Management Software Options
You need to manage email as a group through dedicated customer service email management software. But, there are a lot of options—so here's how to choose one that's right for your business.
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How to Write an Effective Out of Office Message + Examples
A well-written out-of-office reply is vital to keep customers informed. Learn to write an effective out-of-office email with these…
9 Tips for Resolving Work Conflicts Through Email
Conflict is bound to happen even in the most collaborative workplace. Learn how to mitigate, manage and resolve conflict using email.
Shared Inbox 101 — How to Collaborate as a Team (With Video)
Learn how Outpost can help you collaborate more effectively as a team when managing email with our recent Webinar walkthrough.
Free Download: How to Make Email Your Best Customer Service Tool
Get our free eBook so you can build a rockstar team that delights customers every time.
7 Proven Email Marketing Tips to Grow and Maintain a Clean Email List
Building a clean email marketing list is key to the success of your business. Here's how to create your own email marketing list in 7…
Shared Inbox 101: Setting Up Your Mailboxes — With Video
Looking to help your team manage email easily and efficiently in a shared inbox? Check out our recent webinar to learn how with…
5 Customer Service Metrics You Should Track
Knowing key customer service metrics will improve your team's performance. Learn what to track and how to build a better customer…