Struggling with a shared inbox? Try Outpost.
It's an easy way to organize, track and coordinate responses to customer emails.
Some of our customers:
Outpost makes life easier for anyone who uses a shared inbox
Need proof? Play the video below to see how it works.
Everyone can work in the same inbox — without stepping on each other's toes
Never miss a message or duplicate a response
See when team members respond to any email in any shared inbox. This prevents two people from replying to the same message.
Spend less time managing your email
Automatically assign new messages to team members, so the right person responds to the right email. This way, you don't waste time trying to manage it all yourself.
Insights to deliver quicker customer support
Outpost is built for speed: saved templates, internal notes, and response time analytics help your team respond to emails quickly and efficiently.
We keep Outpost simple.
That way, it's easy for anyone to use.
- A simple 2-minute setup with easy-to-learn features
- Connect or create any mailbox you want
- Insightful reporting to improve response times
- Quick and reliable support from a team of experts
With Outpost, you're never just a number.
We're here to help.
Our expert Customer Advocacy team is standing by and ready to serve.
Call 1-800-605-7057 or start a live chat.
Customer Satisfaction
We ask our customers to rate their experience after every interaction with our Customer Advocacy team, and we're constantly striving to keep our rating as high as possible.